What we do

We offer a package of Managed IT Services as well as custom IT consulting, system support, training, product sourcing and installation.

Services we provide

Cloud Hosting

Migrate your critical systems and documents off physical machines and into our secure, Canadian data centre.

Allows for migration of your critical systems and documents off of physical local machines and into our secure, Canadian based data centre. Includes virtual server hosting for domain controllers, terminal servers, data storage, backup and recovery.

Remote Monitoring and Management

OfficeHost Lighthouse ensures your IT investment is secure and monitored 24/7/365.

Includes managed antivirus, automated Windows updates, software monitoring, and scheduled system health checks.

Cloud VoIP

A scalable solution that offers all the advanced features of a PBX phone system, without the need to invest in expensive infrastructure.

Includes multiple lines and extensions, configurable menus, custom recordings, voice mail to email, mobile device integration, and North America wide calling with no long distance charges.

Helpdesk and Support

Our dedicated support staff is here to help with all your IT challenges.

From basic desktop support to complete system restores, we have the staff and expertise to get your system up quickly and keep you there. To open a support ticket, simply email or call us and a technical resource will be assigned to assist you immediately. If you are looking to reduce your overall costs, or want unlimited support, ongoing monthly service agreements can be tailored to your specifications.

Consulting

We approach each project with a proven discovery process and implement best practice. See our case studies.

We focus on providing Managed Services through the cloud. This allows small businesses to have the same infrastructure, security, scalability and help desk services enjoyed by larger corporations but at a low monthly cost. We focus on simplying IT for customers so they don’t need to think about their IT. It just works.

End to End Management

Managed Services.

From setting up hardware to creating a small business network in the cloud to full time user support. On-site set up and then remote management through the cloud. Only pay for what you use. Scaleable, reliable, cost-effective.

Packages

In addition to custom solutions, we offer packages. Packages prices can be based per office, per user or usage. Prices are a guideline only. We are a lean operation so expect us to be price competitive. Because few businesses are alike and each industry has specific needs, please contact us today to design your customized OfficeHost package.

from $25/user
OfficeHost
  • 1. Remote Monitoring & Management w/ Scheduled Health Report
  • 2. Windows Update Management
  • 3. Managed Antivirus
  • 4. Offsite (Cloud) Backups – Level 1 (file level backup of onsite data)
  • 5. Support & Maintenance: Remote End User & Onsite Support as required
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from $50/user
OfficeHost Plus
  • 1. Remote Monitoring & Management w/ Scheduled Health Report
  • 2. Windows Update Management
  • 3. Managed Antivirus
  • 4. Offsite (Cloud) Backups – Level 2 (file & image level backup for data)
  • 5. Cloud Server
  • 6. Email & Security
  • 7. Remote Access
  • 8. Support & Maintenance: Unlimited Remote End User Support, Onsite as required
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from $300/office
OfficeHost Premium
  • 1. Remote Monitoring & Management w/ Scheduled Health Report
  • 2. Windows Update Management
  • 3. Managed Antivirus
  • 4. Offsite (Cloud) Backups – Level 3 (file, image, & application database level backup, complete system restoration within 24 hours)
  • 5. Cloud Server
  • 6. Domain Environment
  • 7. Hosted Exchange Email & Security
  • 8. Remote Access
  • 9. Web Hosting
  • 10. VoIP Phone Services
  • 11. Support & Maintenance: Unlimited Remote & Onsite Support - includes new hardware & software installations
  • 12. Unlimited Consulting & IT Policy Development
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"We have worked with Sandbox West for many years and they have been a pleasure to work with. Sometimes our challenges are not within business hours and Sandbox West has always come through for us. I've even recommended IT Computer Services to my husband who was having challenges with his employer’s IT support; he has enjoyed the same service we've experienced as well. We highly recommend the Sandbox West team!"
S Duncan Huard Marble and Tile Ltd.
"The Sandbox West team lead in understanding how corporate networks best take advantage of falling Internet prices and ever increasing speeds. His clients are earning a positive ROI taking full advantage of private networking, VoIP, cloud computing, disaster recovery and soon 1000 mbps Wi-Fi in the office"
Bill Campbell President, Skyway West
"Sandbox staff have been always there for us to fix problems quickly, their professionalism and friendliness has built a strong relationship over the years, we feel they are part of our team and help us grow our business with the speed of technology."
Saeedeh Salem President, Enotecca wineries and resorts Inc.